Delivery
Our items are delivered from Saudi Arabia, so the delivery time and cost varies based on your location.
Delivery time inside Jeddah: 5-9 PM (The driver will be contacting you for delivery).
We ship our items via DHL, please check this table:
| Region |
Shipping cost |
Shipping time |
| Saudi Arabia |
30 SR |
2-3 Days |
| GCC |
50 SR |
5-7 Days |
| International |
60 SR |
7-14 Days |
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To return your product, please
contact us for a returns form.
We cover your return delivery cost for returning your item. If you receive a refund, the cost of return shipping will be added to your refund.
Refunds
Once your return is received and inspected, we will contact you to notify you that we have received your returned item.
If you require a refund and this is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
